We should not be out of a laptop that we spent good money for expecting a premium product, just because our laptops decided to last just a bit longer than what Apple deemed was necessary for this problem. I am writing this post because I have read through the other post and noticed that there are many others just like me that are experiencing the same issue just a month after the programme has ended. That's right, just a month after my laptop decided to break down. Now you would think that this works out well, a repair programme extended for this specific issue, so whats the problem? This programme expired. I began to release that this problem occurred because Apple manufactured faulty logic boards, knew about it, and created an extended repair programme for this specific issue. Now this is where I began to get confused so I did some research online and came across this 1) It was a known issue that early 2011 Macbook Pro logic boards were faulty and 2) They do not make a practice of carrying or installing faulty parts. Each and every single repair center stated that they are unable to perform this for two reasons. I stated that I had a early 2011 Macbook Pro logic board failure and I would need to get it replaced and installed. After speaking with the repair centers, and explaining my issue, all of the conversations ended at the same point.
I ended up calling the repair centers that night to see how much this repair was going to cost and how long the process would take. They then gave me Apple certified repair centers that were in my area to contact to repair this issue. They then proceeded to tell me that because my Macbook is early 2011, it is now considered 'vintage' and they are not able to work on such a computer. After a few hardware tests, they determined that the problem was a logic board failure. I scheduled an appointment at my near by apple store the following day and had them review my Macbook. It would simply boot into a gray screen with a apple logo with a loading bar beneath it, and then would slowly load until about half way, and then the screen would just go to the gray screen of death.Īfter many hours, they decided it was best to take it into an apple store to have them diagnose the problem. I ended up spending multiple hours online with phone representatives working through various troubleshooting techniques (most of which I had already tried on my own) and could not get the computer to boot normally. I decided it was best to contact apple to see if this issue could be better assisted by them. So again, I went online for some trouble shooting techniques to see if I could solve this issue on my own. So I tried the SMC reset again but this time it did not solve the problem. Again, this time the force shut down and reboot did not work. About a week ago, I was using the computer as normal, and the same issue happened. I ended up looking up some troubling shooting techniques online and ended up resetting the SMC and it seemed to do the trick. However, after a force shut down and a reboot, this would usually solve the problem.Ī few months back, this issue occurred again and the usual force shut down and reboot did not work this time.
While I would be using the computer as normal, the screen would randomly go blue or gray and I would have to force shut down the computer. I have not had many issues with the computer since I have purchased it except the occasional blue/gray screen issue. I have an early 2011 Macbook Pro running 10.10.2.
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